At Salty Crew Shop, we understand that when you’re chasing waves or preparing for your next watersports adventure, you want your gear to arrive as quickly and reliably as possible. That’s why we’ve partnered with top global shipping providers to ensure your premium watersports equipment reaches you in perfect condition, no matter where your ocean adventures take you.
Global Shipping with Care
We ship worldwide to water enthusiasts everywhere (excluding some remote areas in Asia and other locations). Whether you’re surfing in California, paddleboarding in Australia, or enjoying beach life in Europe, we’ll get your gear to you.
Shipping Options
1. Standard Shipping
Carriers: DHL or FedEx
Delivery Time: 10-15 business days after dispatch
Cost: $12.95 USD
Our recommended option for those who want a balance between speed and cost. Track your package every step of the way with our premium carriers.
2. Free Shipping
Carrier: EMS
Delivery Time: 15-25 business days after dispatch
Cost: FREE for orders over $50 USD
Perfect for those planning ahead for their next season of surf and sun. Enjoy free shipping when you spend $50 or more.
Order Processing
We’re just as eager to get your gear to you as you are to receive it! All orders are processed within 1-2 business days. During peak seasons (like summer months or holiday periods), please allow for slightly longer processing times as our team works hard to fulfill every order with care.
Tracking Your Order
Once your order ships, you’ll receive a confirmation email with your tracking number. Use this to follow your gear’s journey from our warehouse to your doorstep. Our customer service team is always happy to help if you have any questions about your shipment’s status.
International Shipping Notes
- All delivery times are estimates and may vary depending on customs processing in your country
- Customers are responsible for any applicable customs duties or import taxes
- Some remote areas may have extended delivery times or additional shipping restrictions
Pro Tip: Order well before your next big trip or surf season to ensure you have all your gear in time!
Returns & Exchanges
Not completely stoked with your purchase? No worries! You have 15 days from receipt to initiate a return. Please see our Returns Policy for full details.
Have questions about shipping? Our customer crew is here to help! Email us at [email protected] and we’ll get back to you faster than a wave breaks on shore.
Now that you know how we deliver, why not browse our collections and get ready for your next water adventure? The ocean’s calling – we’ll make sure you’re equipped to answer!
Ride the waves,
The Salty Crew Shop Team
