Privacy Policy

Welcome to Salty Crew Shop! At watersportsgearus.com, we’re as committed to protecting your privacy as we are to providing top-quality surf and watersports gear. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase from us.

1. Information We Collect

When you shop with us, we may collect the following information:

• Personal Details: Name, email address, shipping/billing address, phone number when you create an account or place an order
• Payment Information: Credit card details (processed securely through our payment gateways), though we never store full card numbers on our servers
• Device & Browsing Data: IP address, browser type, operating system, referring URLs, and browsing behavior on our site
• Communications: Records of customer service interactions, product reviews, and survey responses

2. How We Use Your Information

We use your data to provide the best possible surf shop experience:

• Process your orders for wetsuits, boardshorts, and other watersports gear
• Provide customer support for your purchases
• Improve our website and product offerings based on browsing behavior
• Send you relevant offers and updates (only if you opt-in)
• Prevent fraud and enhance security
• Comply with legal requirements

3. Data Sharing & Disclosure

We respect your privacy and only share information when necessary:

• Service Providers: Trusted partners who help with payment processing (Visa, MasterCard, PayPal, JCB), shipping, and marketing
• Legal Compliance: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets

We never sell your personal information to third parties.

4. Data Storage & Security

We protect your data like we protect our surfboards – with the best available technology:

• 256-bit SSL encryption (same as banks use) for all transactions
• PCI-DSS compliant payment processing
• Secure servers with limited access
• Regular security audits

While we implement strong security measures, no internet transmission is 100% secure. We encourage you to use strong passwords and protect your login information.

5. Your Rights

You have rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request removal of your data (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we use your data

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

Like most websites, we use cookies to enhance your browsing experience:

• Essential Cookies: Necessary for site functionality (e.g., shopping cart)
• Performance Cookies: Help us improve the site
• Marketing Cookies: Show relevant ads (you can opt-out)

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

7. International Data Transfers

As we serve customers worldwide (excluding some Asian and remote regions), your data may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our products like junior wetsuits may appeal to young surfers, but our website is not intended for children under 16. We do not knowingly collect personal information from children without parental consent.

9. Policy Updates

We may update this policy occasionally to reflect changes in our practices or legal requirements. We’ll notify you of significant changes and always post the updated policy on our website.

Thanks for trusting Salty Crew Shop with your watersports needs and your personal information. Now get out there and catch some waves!