Welcome to Salty Crew Shop! These Terms and Conditions outline the rules and regulations for using our website and purchasing our watersports gear. By accessing our site and making a purchase, you agree to these terms in full. If you disagree, please refrain from using our website.

1. Our Watersports Community

Salty Crew Shop caters to watersports enthusiasts who value quality gear for surfing, bodyboarding, and beach activities. Our products are designed for those who live for the ocean and need durable, functional equipment.

2. Website Use and Intellectual Property

2.1 Access and Account

You may browse our site without registration. For purchases, you’ll need to provide accurate account information. You’re responsible for maintaining the confidentiality of your account credentials.

2.2 Content Ownership

All content on this website (images, text, logos, product designs) is the property of Salty Crew Shop and protected by intellectual property laws. Unauthorized use is prohibited.

3. Product Information

3.1 Product Descriptions

We strive for accurate product descriptions of our:

  • Wetsuits (full, junior, men’s)
  • Surfboards (longboards, funboards, fish & hybrids)
  • Beachwear (bikinis, boardshorts)
  • Accessories (backpacks, bags, headwear, lycras)

Colors may vary slightly due to monitor settings. Please refer to size charts before ordering.

3.2 Product Availability

All items are subject to availability. We may limit quantities and discontinue products without notice.

4. Ordering Process

4.1 Placing Orders

By placing an order, you:

  • Agree to pay the full amount including shipping
  • Confirm all provided information is accurate
  • Authorize us to verify your payment details

4.2 Order Confirmation

You’ll receive an order confirmation email. This constitutes our acceptance of your order and forms a binding contract.

5. Payment Terms

5.1 Accepted Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

5.2 Pricing

All prices are in USD. We reserve the right to correct pricing errors, even after order confirmation.

6. Shipping Policy

6.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends/holidays).

6.2 Shipping Options

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
  • Free Shipping: Orders over $50 via EMS (15-25 business days)

We ship worldwide except to some Asian countries and remote regions. Delivery times are estimates and may vary.

6.3 Customs & Duties

International customers are responsible for any customs fees or import taxes.

7. Returns & Exchanges

7.1 Return Policy

We accept returns within 15 days of delivery if items are:

  • Unused with original tags
  • In original packaging

Non-returnable items include swimwear (unless hygienic liner intact), headwear (unless unworn), and custom items.

7.2 Return Process

  1. Email [email protected] within 15 days
  2. Include order number and return reason
  3. Wait for RMA authorization
  4. Ship to: 7613 Yule Court, Arvada, CO 80007 USA

Original shipping costs are non-refundable.

7.3 Refunds

Refunds are processed within 3-5 business days after we receive your return. Allow 5-10 days for your payment method to reflect the credit.

8. Damaged or Defective Items

Contact us immediately at [email protected] with photos. We’ll arrange a free return and replacement.

9. Limitation of Liability

Salty Crew Shop isn’t liable for:

  • Indirect, incidental, or consequential damages
  • Shipping delays beyond our control
  • Product misuse or modification

Our total liability is limited to the purchase price of the product in question.

10. Privacy & Data Protection

We protect your personal information according to our Privacy Policy. By using our site, you consent to our data practices.

11. Governing Law

These terms are governed by Colorado law. Any disputes will be resolved in Colorado courts.

12. Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

13. Contact Us

Questions? Reach our crew at [email protected]. We’re here to help fellow watersports enthusiasts!

Thank you for choosing Salty Crew Shop – where we live for the waves and gear up for the ride!